You get a defined scope of responsibility. Not a punch clock.
You get ongoing ownership of defined system domains (the tools you already run on, whatever combination makes sense), with capacity split between planned strategic work and reactive needs based on what the system actually demands.
Every retained engagement starts with the same 2-week audit. We don't retain on a system we haven't stress-tested, and honestly, the audit sometimes reveals you don't need ongoing help at all. When it does make sense, the engagement runs month-to-month. No lock-in, no exit fees.
Pick the depth that fits.
Foundation
For teams that have the strategy but need reliable hands on the system.
This covers the work that keeps things running. Monitoring, troubleshooting, user admin, data hygiene. Weekly check-in, one business day response.
Operations
For teams that need execution capacity they can trust.
Foundation keeps things running. Operations adds build work on top: new workflows, custom reports, integration monitoring, documented processes, and structured data quality programs. Quarterly planning with scoped projects. This tier builds things, it doesn't just maintain them. Same-day response.
Architecture
For teams that need a fractional RevOps leader, not just an operator.
This is cross-functional ownership. We design how systems talk to each other, manage rollouts across teams, and look for improvements before something breaks. Two weekly meetings, a four-hour SLA, and a quarterly review where we sit down with leadership.
Why this instead of hiring
A senior RevOps manager costs $150-175K fully loaded before they've learned your system. Retained services start well below that, without the onboarding curve, and with experience across enough platforms to know what works and what doesn't before we start. For teams that need the capability but not the headcount, that math tends to work out.
Interested? Start here.
Book a call, and we'll figure out what you need and if we're a good fit.
Book a Free Systems Stress Test